Using our website information
Disclaimer
This page explains the limits of general website information and how it differs from advice, a quotation or an agreed service.
Last reviewed: 16 September 2026
General information, not individual advice
The information on this website is provided to help visitors understand common technology topics and the services JM Restart may be able to provide. It is general information and is not a substitute for advice based on your devices, systems, contracts, risks and objectives.
Nothing on this website is legal, financial, tax, accounting, insurance, medical or regulatory advice. References to cyber security, data protection or compliance describe technical and operational support; they do not guarantee compliance, certification or the prevention of every incident.
Confirm important decisions with us
Technology, supplier services, prices, availability, licensing, compatibility and security guidance can change. Before relying on information for a purchase, migration, security change or other important decision, ask us to confirm the current position for your circumstances.
A website enquiry does not create a contract. A quotation, order confirmation, service agreement or other written acceptance will define the agreed scope, price, responsibilities, assumptions and applicable terms.
Security, downloads and remote support
- Back up important information and check recovery arrangements before making significant changes.
- Use JM Restart download and remote-support links only when you have independently confirmed that you are dealing with JM Restart or an existing support ticket.
- Do not disclose passwords, authentication codes or payment-card details to an unexpected caller or through a general website form.
- Installation, repair, migration and security changes can involve risk. The precautions, approvals and recovery arrangements for paid work will depend on the agreed scope.
Read our Remote Support Safety guidance before installing remote-access software.
Third-party websites and services
Links to manufacturers, suppliers, regulators, network operators and other third parties are provided for convenience or supporting information. Those organisations control their own websites, products, availability, security and privacy practices. A link does not mean that JM Restart accepts responsibility for everything on the destination website.
Where JM Restart resells, manages or supports a third-party service, our responsibility to you is governed by the applicable quotation, order and service terms. This disclaimer does not replace those commitments.
Availability and corrections
We take reasonable care when preparing and maintaining website content, but the website may occasionally contain an error, omit information or be unavailable. Please tell us if you find something that appears incorrect or inaccessible so we can review it.
Do not use this website as the only route for an urgent service outage, safety issue or suspected cyber incident. Existing customers should use their agreed support and escalation routes.
Responsibility and your rights
JM Restart is not responsible for a decision made solely from general website information where we have not agreed to advise on or deliver the relevant work. This does not exclude responsibility where JM Restart is at fault, alter an agreed contractual commitment, or restrict any right or remedy that cannot lawfully be excluded or limited.
For the rules governing use of the website, read our Website Terms of Use. Our Privacy Notice and Cookie Policy explain how personal information and cookies are handled.
