Business IT support and consultancy
One place to find the right IT support for your business
From day-to-day support and managed services to cloud, security, consultancy, recovery and specialist projects, JM Restart helps join the parts together around the way your organisation works.
Choose the outcome you need
Business services organised around practical decisions
You do not need to diagnose the problem before contacting us. Start with the closest area and we can help identify the appropriate route.
Ongoing IT support
Managed support, monitoring, maintenance, security and practical help for agreed users, devices and services.
Support packages
Understand the current managed-support starting point, what is included and what is separately quoted.
Cloud and Microsoft 365
Help with Microsoft 365, Google Workspace, identity, access, collaboration, devices and cloud-service support.
Cyber security and Cyber Essentials
Improve technical controls, staff processes, policies and evidence, including preparation for Cyber Essentials or Cyber Essentials Plus.
Consultancy and infrastructure
Plan changes around business requirements, risk, cost, suppliers, connectivity and the choice between servers, cloud services or a hybrid approach.
Backup and recovery
Design backup coverage, retention, separation, monitoring, restore testing and a documented recovery route around the systems that matter.
Business remote support
Use the recognised JM Restart route for a planned remote-support session and review the safety checks we ask customers to follow.
Web, email and domains
Support for websites, domains, DNS, hosted email and related services, including former Hostoven customers.
Bespoke business computers
Purpose-built PCs and specialist workstations designed around applications, data, resilience, expansion and unusual physical requirements.
Ways to work with us
Support can be ongoing, project-based or focused on one immediate need
Managed support
Agree the users, devices, cloud services, security and support arrangements that need continuing attention.
Projects and improvements
Plan migrations, infrastructure changes, security improvements, new systems and supplier coordination against a written scope.
Responsive assistance
Ask for help with a fault, change or decision. Remote and on-site arrangements depend on the requirement, location and agreed scope.
Industry experience
Support that takes account of specialist software and working practices
Our industry pages explain relevant experience without replacing the support or responsibility of an application, clinical or regulatory specialist.
Accountants and payroll firms
Support for the wider IT environment around important accounting, payroll, tax and practice-management work.
Care providers
Practical support for staff, devices, Microsoft 365, access, security, networks, backups and supplier coordination.
Dental practices
Support for the wider practice IT environment and coordination around supported dental and imaging systems.
Local, remote and planned on-site support
Based in Ipswich and supporting organisations across Suffolk and beyond
Remote support can help customers more widely. Routine on-site support can be discussed for suitable locations up to approximately two hours from Ipswich, subject to scope, workload, travel and agreement.
Not sure where to start?
Tell us what is happening, who it affects and what the business needs to achieve. We can help route the enquiry without expecting you to choose a technical product first.
