Residential IT Services and Support

What are residential IT services and support and what do our services include?
 
Are you struggling with IT problems on your home laptop, tablet or computer? Well, JM Restart offer IT services and support in your home. Despite the problem, every home customer of ours is highly valued. We listen to your IT needs and provide you with a personal solution. From screen repairs and virus removal to PC repairs and PC purchasing and much more.  Your needs are important. Consequently our solution will be tailored to you with our residential IT services and support.

Home Visits & Callouts

Do you lead a hectic life? Well JM Restart are happy to visit you at home to resolve your IT issues. We have a minimum price of only £30 for home visits.  Because of this, we don't need to charge you for travel time. In addition to this please see full details of our callout prices below.

Remote Support

Remote support means that we don't even need to interrupt your day! Did you know that JM Restart offer remote support for a large variety of IT faults? This includes:
•Phone support.
•Connecting to your PC over the internet, with your consent.

Services

JM Restart Limited offer the residential IT services and support listed below:

Onsite Prices

Ipswich
£35.00
per Hour

£5.00 Call Out Charge

Minimum Charge: £40.00

Prices Include VAT!

Outside of Ipswich
£37.50
per Hour

Call out charge - (30 - 60 Minutes): £18.00

Call out charge - (1 hour +): £24.00

Minimum Charge: £55.50*

Prices Include VAT!

* If travel time is over one hour the minimum charge may be higher.

Remote Prices

Anywhere
£35.00
per Hour

Minimum Charge: £20.00**

Prices Include VAT!

** For up to half an hour.

Virus Removal

Virus Removal
£15.00
per Device

Removes Viruses

Removes Malware

Removes Spyware

Removes Trojans

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Operating System Install or Reinstall - Between £25.00 - £40.00

Windows Install/Reinstall
Wiping/Deleting Data
£25.00
Per Device

No personal data will be restored!

Basic updates and software will be installed!

Reinstalling nonbasic software not included as standard!

Windows Install/Reinstall
Preserving Data
£45.00
Per Device

Data is preserved/restored!*

Basic updates and software will be installed!

Reinstalling nonbasic software not included as standard!

Mac OS X Install/Reinstall
Preserving Data
£40.00
Per Device

Data is preserved/restored!*

Basic updates and software will be installed!

Reinstalling nonbasic software not included as standard!

Windows 10 Upgrade
Upgrade Windows 7 or 8!
£40.00
Per Device

All data will be preserved!

Find and fix as many issues following the upgrade as possible!

Software will be preserved and updates will be installed!

Free Health Check!

* We will preserve/restore as much data as possible, however we cannot always recover or preserve all data. If this is the case we will contact you before carrying out any work or proceeding any further.

Data Recovery - From £30.00 Inc VAT

If you are worried about lost or corrupt data on your device, USB stick or hard drive, JM Restart can help! Contact Us for more information.